Booking and Terms

Company
     Baja Charters is a Mexican company. It is a licensed nautical commercial charter company, and a licensed ground transportation provider.

Ground Transportation
     Subject to availability, charter and excursion guests may choose to use the ground transportation provided by the Company to our yachts and back. Pick up and return is along the Los Cabos corridor, including MOST hotel and resort lobbies. There is NO CHARGE for this service.

Deposits and Payments
     To calendar a firm booking date, we require 50% of the total fee be paid 90 days in advance. If your expected charter or excursion date is less than 90 days before departure, 100% of the charter or excursion fee must be paid before your cruise date will be confirmed. Deposits are non-refundable. However, if your travel plans are changed for emergency reasons, we will re-schedule for a later date.

Substitution
    We reserve the right to upgrade guests as needed.

Discounts
     Returning guests receive a 10% discount. Guests booking public excursions that elect to use their own ground transportation to and from Marina Palmira, receive a US $30 discount. If you are booking online, and driving on your own, the discount Promo Code is 37483.

Extending Time
     Subject to scheduling issues, and the captain's approval, private charter guests are permitted to extend cruise time. The charge is US $200 for every additional hour away from the dock.

Mexican Tax
     On 1 January 2014, the Mexican government increased the IVA tax (Sales Tax on all Mexico transactions) to 16%.

Cancellations and Rescheduling
     You may cancel your private charter or shared tour 30 days or more, prior to your activity date and reschedule anytime within a 3-year period for a rescheduling fee of $100.

COVID-19 Policy
     If your charter or shared tour is cancelled due to Covid-19 regulations or travel restrictions, we will issue you a transferable gift certificate valid for three years in money terms for the same activity, or any other of our nautical activities, and waive the rescheduling fee.
     We recommend you purchase travel insurance through your credit card company and/or a third-party provider.

Refund Policy
     If maintenance issues, or anything within the normal control of Baja Charters, prevents you from enjoying your booked cruise date, we will provide you with an alternative date that works within your travel plans, or refund your money completely. 
     Baja Charters is not responsible for the Port Captain closing the Port, government edict, or in the case of whale shark excursions, changes in bureaucratic regulations without adequate notice. However, in these situations, we provide you with an alternative date that works within your travel plans, or issue you an assignable, three-year cash certificate to go out with us at another time.   


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